PRIVACY POLICY

Welcome to Bombay Creative Display Solutions / Bombay Steel Equipments. We are manufacturers of bakery and sweets display counters, refrigeration equipments, bend glass and stainless steel kitchen systems, serving food businesses across India for over 43 years. This Privacy Policy explains how information is collected, used and protected when you visit our website or contact our company, and describes the choices you have regarding your personal information.

We collect information that you may voluntarily provide to us when you interact with our website or contact our company. This may include information you provide through:

• Contact forms
• Inquiry forms
• Quote requests
• WhatsApp or other contact requests
• Email communication
• Phone or other contact details you choose to share with us

We may also collect basic technical information automatically when you visit our website, such as browser and device information, IP address, pages visited and general website usage information, where applicable. This information helps us understand how our website is used and improve your experience.

The information we collect may be used for the following purposes:

• Responding to enquiries
• Providing quotations
• Communicating about our products and services
• Providing customer support
• Improving our website and services
• Processing business enquiries
• Maintaining website security
• Other legitimate business purposes

Our website may use cookies or similar technologies to support basic website functionality, improve user experience and help us understand how visitors use our site. These technologies are used to make navigation easier and the website more efficient. You can generally control or disable cookies through your browser settings; however, doing so may affect certain features of the website.

We do not sell or rent your personal information to anyone. We may share information with trusted service providers only where reasonably necessary to operate our website, communication systems or business services, and subject to appropriate safeguards designed to protect your information.

We take reasonable measures to help protect the information we hold. However, no method of transmission over the internet or method of electronic storage can be guaranteed to be completely secure. While we strive to safeguard your personal information, we cannot guarantee its absolute security.

We retain personal information only for as long as reasonably necessary for the relevant business, legal, operational or communication purposes for which it was collected, or as required by applicable law.

You may contact us at any time regarding the personal information we hold about you. Where applicable, you may request that we correct, update or delete your personal information, and we will respond to reasonable requests in accordance with applicable law.

Our website may contain links to third-party websites, products or services. Bombay Creative Display Solutions does not control the content or privacy practices of these third-party websites, and we are not responsible for their policies. We encourage you to review the privacy policy of any third-party website you visit.

Our website is not intentionally directed at children, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us so that we can take appropriate steps to remove it.

We may update this Privacy Policy from time to time as required. When we do, we will post the updated version on this website and update the "Last Updated" date above. We encourage you to review this page periodically to stay informed about how we protect your information.

If you have any questions about this Privacy Policy or how we handle your personal information, you may contact us using the details below.